When All Else Fails

Researcher’s Video Shows Secret Software on Millions of Phones Logging Everything

by David Kravets, Wired

The Android developer who raised the ire of a mobile-phone monitoring company last week is on the attack again, producing a video of how the Carrier IQ software secretly installed on millions of mobile phones reports most everything a user does on a phone.

Though the software is installed on most modern Android, BlackBerry and Nokia phones, Carrier IQ was virtually unknown until 25-year-old Trevor Eckhart of Connecticut analyzed its workings, revealing that the software secretly chronicles a user’s phone experience — ostensibly so carriers and phone manufacturers can do quality control.

But now he’s released a video actually showing the logging of text messages, encrypted web searches and, well, you name it.

Eckhart labeled the software a “rootkit,” and the Mountain View, California-based software makerthreatened him with legal action and huge money damages. The Electronic Frontier Foundation came to his side last week, and the company backed off on its threats. The company told Wired.com last week that Carrier IQ’s wares are for “gathering information off the handset to understand the mobile-user experience, where phone calls are dropped, where signal quality is poor, why applications crash and battery life.”

The company denies its software logs keystrokes. Eckhart’s 17-minute video clearly undercuts that claim.

Read more at this link.

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